Help center

How can we
help you?

Step-by-step guides for launching campaigns, managing escrow, paying creators, and securing your account.

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Getting started

Create and set up a brand account

Sign up, complete onboarding, and invite your team.

4 min read
Campaigns

Launch your first campaign

From brief to published campaign in under 15 minutes.

6 min read
Payments & escrow

How escrow works on Creliora

Understand when funds lock, release, and refund.

5 min read
Creators

Connect Stripe and withdraw earnings

Complete KYC and cash out after brand approval.

4 min read
Creators

Apply to campaigns successfully

Write pitches that win briefs on Creliora.

5 min read
Brands

Request revisions on deliverables

Give clear feedback without leaving the workspace.

3 min read
Brands

Usage rights and contracts

What you can do with approved UGC assets.

4 min read
Account & security

Secure your account

Passwords, sessions, and team access.

3 min read
Still need help?

Contact our support team

We respond within one business day for billing, campaigns, and account questions.

Contact support